Last updated: [date]

Because My Blog sells digital products that are delivered instantly and cannot be “returned” once downloaded, our refund policy works differently than it would for physical goods.

1. General Policy

As a general rule, we do not offer refunds once a product’s download link or license key has been delivered, since the product has then been received in full. Please review each product’s description, requirements, and any available preview/demo carefully before purchasing.

2. When a Refund May Apply

We will consider a refund or replacement if:

• The file(s) you received are corrupted, incomplete, or the download does not work, and our support team is unable to resolve it within a reasonable time.
• You were charged more than once for the same order (duplicate payment).
• The product delivered is materially different from what was described on the product page.

Refund requests for these reasons should be made within [X] days of purchase, with your order number and a description of the issue, to [support email].

3. When a Refund Will Not Apply

• Change of mind after downloading the product.
• Incompatibility with software/hosting/setup not listed as a stated requirement on the product page.
• Difficulty using the product that our support/documentation can reasonably resolve.
• Any license key that has already been activated, where applicable.

4. Cash on Delivery Orders

Cash on Delivery orders may be cancelled before dispatch/delivery confirmation by contacting us; once a digital delivery has been confirmed, the policy above applies the same way.

5. How Refunds Are Paid

Approved refunds are returned using the same payment method used for the original order (bKash/Nagad/Rocket Send Money reversal) within [X] business days of approval.

6. Order Cancellations Before Completion

An order still in “Pending Payment” status (not yet verified/confirmed) can be cancelled by contacting us before it’s marked Completed.

7. Contact Us

For any refund or order issue, please reach out via [support email] or our Contact page with your order number — we’re happy to help sort it out.